Frequently Asked Questions
Everything you need to know about Food O' Clock dry fruits, nuts, dates, raisins, orders, delivery, storage and product quality.
What products does Food O' Clock offer?
Food O' Clock offers a carefully selected range of premium dry fruits, nuts, dates and raisins, packed to deliver freshness, quality and great taste.
What types of dry fruits are available?
Our collection includes almonds, cashews, pistachios, walnuts, raisins, dates and other carefully selected dry fruit products.
Are Food O' Clock dry fruits fresh?
Yes. We focus on sourcing and packing our products carefully to maintain their freshness, taste and overall quality.
How should I store dry fruits?
Store dry fruits in a cool, dry place away from direct sunlight and moisture. After opening, keep the pack properly sealed to help maintain freshness.
Do dry fruits have a shelf life?
Yes. Every product has a best-before or expiry date mentioned on its packaging. Please check the product label before consumption.
Can people with nut allergies consume these products?
Customers with allergies should carefully review the product ingredients and allergen information printed on the packaging before consuming any product.
How can I place an order with Food O' Clock?
You can browse our products, select the items you wish to purchase, add them to your cart and complete the checkout process through our website.
What payment methods are available?
Available payment methods are displayed during checkout. Payment options may vary depending on the payment service providers available on our website.
How long does delivery take?
Delivery time depends on your location, order processing and courier availability. The estimated delivery information will be provided during the ordering process wherever applicable.
Can I return or replace a food product?
Returns and replacements for food products are subject to our Return & Refund Policy. Please review the policy before placing your order.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact our customer support team as soon as possible with your order details and relevant photographs so that we can review the issue.
Can I cancel my order?
Order cancellation depends on the order status and whether the order has already been processed or dispatched. Please contact us as soon as possible if you wish to cancel an order.
Are the product images exactly the same as the products I receive?
We make every effort to display our products accurately. However, slight differences in colour, size, appearance or packaging may occur due to photography, lighting and product variations.
Where can I find the ingredients and nutritional information?
Product-specific ingredients, nutritional information and allergen details can be found on the respective product packaging and, where applicable, on the product page.
How can I contact Food O' Clock?
You can contact the Food O' Clock team through our Contact Us page. We will be happy to assist you with questions about products, orders, delivery or other website-related queries.
We're Here to Help.
Have a question about our dry fruits, products or your order? Get in touch with the Food O' Clock team.
CONTACT US →